Amadeus, a technology partner for the global travel industry, has become a global distribution system (GDS) providers to launch electronic miscellaneous document (EMD) function with Finnair in India. EMD is a sales used to capture data and tracking the use of electronic records.
EMD Finnair to increase its coverage and provide sales support services, travel agents in India to provide more and better choices. Function as a responsible payment received (for example, reservation change fees, date change penalty, excess baggage) and issue credit notes or certificates (such as residual value / compensation), and settle in like the use of a standard e-ticket now some settlement plan, India from the BSP. Functions will be fully integrated in the Amadeus system, it will provide a single view the automatic reporting sales in the BSP report, as well as background management system through the Amadeus PNR has interfaces record.
Desmond Chaco, national sales manager, Finnair - India, said: "Finnair very pleased to cooperate with Amadeus partner in this innovative, pioneering enterprises in India we are certain this will greatly enhance the convenience of the customers. "
Commenting on the launch, Amadeus India, CEO Rakesh Bansal said, "Mozart's continuous efforts to travel agency partners to provide innovative solutions, the staff at the counter, and maximize revenue opportunities to increase productivity we are honored to Finland, airlines, travel agents in India launched EMD function this function will help travel agents Finnair and sales of ancillary services, and the same in India accounted for by the BSP. addition, it will also help, Finnair supporting services to increase revenue sources, to improve their sales and customer service. "
The Amadeus global estimates ancillary revenue is expected in 2012, the airline ancillary revenue will reach USD610 one billion worldwide.
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